Last Updated: October 2, 2025
By accessing and using Grimdark Artifacts STL On-Demand services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Grimdark Artifacts provides custom 3D miniature design and STL file creation services. Our services include:
We do not provide physical 3D printing services. All deliverables are digital files.
You configure your custom miniature using our online configurator. Pricing is calculated based on complexity, pose count, and optional features selected.
Payment is processed through Lemon Squeezy, our third-party payment provider. By making a purchase, you agree to Lemon Squeezy's terms of service. Payment is required in full before work begins.
After payment, you must submit a detailed creative brief within 30 days. Failure to submit a brief within this timeframe may result in order cancellation without refund.
Standard turnaround time is 14-21 business days from brief submission. Rush orders may be available at an additional cost. Timelines are estimates and not guarantees.
Upon full payment and delivery, you receive a non-exclusive, non-transferable license to use the STL files for personal use, including:
You may NOT:
Grimdark Artifacts retains the right to display completed work in our portfolio, marketing materials, and social media unless you purchase exclusive commercial rights separately.
Revision tokens are included with each order based on complexity level. Revisions must be requested within 7 days of initial delivery. Additional revisions beyond included tokens are available at an additional cost.
Revisions are limited to adjustments within the scope of the original brief. Substantial changes or new elements may be considered new work requiring additional payment.
Files are delivered via secure download link with a 7-day access window. It is your responsibility to download and back up files within this period. After expiration, file retrieval may incur an administrative fee.
We are not responsible for failed downloads due to internet connectivity, browser issues, or user error.
Please see our Refund Policy for detailed information on cancellations and refunds.
We reserve the right to refuse or cancel orders that include:
Grimdark Artifacts provides digital files "as is" without warranties of any kind. We are not responsible for:
Our total liability is limited to the amount you paid for the specific order in question.
For any disputes, please contact us first at support via our live chat or email. We commit to good-faith resolution attempts before any formal proceedings.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified terms.
For questions about these Terms of Service, please contact us through our website's live chat support.